Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Isentia

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Isentia reviews | Isentia jobs | Isentia salaries | Isentia benefits
      Isentia interviewsIsentia Customer Experience Officer interviewsIsentia interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Experience Officer Interview

      30 Jul 2025
      Anonymous interview candidate
      Manila, Manila
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Isentia (Manila, Manila) in Jul 2025

      Interview

      I'm honestly very disappointed with their recruitment process. The initial part of the process went smoothly, I received my assessment result just a day after answering it. Then, I was immediately scheduled for an interview with the operations team. The interview lasted an hour, all leaders asked different questions that would determine if you're well suited for the role. After that I received little to no response from the recruiter, I waited a whole week then had to send out follow up updates regarding my application. They finally reached out again asking to provide two referees and then they will proceed with the job offer. I was ghosted after I done what they asked. Another week after that I received an email saying the usual stuff to reject someone - encouraging me to check other openings they have. They could've just been direct instead of letting it drag so long, it was as if I was begging them for updates. Will never try to apply for this company again.

      Interview questions [1]

      Question 1

      How do you stay motivated at work? Why should we hire you? What made you apply for Isentia? Can you handle a tedious job?
      Answer question