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      Kaiser Permanente

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      Medical Records/Medical Secretaries Interview

      28 Oct 2017
      Anonymous interview candidate
      San Jose, CA
      No offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Kaiser Permanente (San Jose, CA) in Oct 2017

      Interview

      Got a call from the department supervisor he asked me if I was still interested in the position I said yes still interested, he invited me to go to a face to face interview. Interview was scheduled for October 10th. They day of the interview I got there it was a Panel interview I met with the department Manager, Supervisor and Lead. The department supervisor was the one that ran most of the interview he went over some details on what the duties are and the locations of the position, all 3 took turns asking questions, the interview took about 25 minutes once done with their questions they asked me if I had any questions I asked my questions and they informed me that they are a union company and that there was no negotiation on the payrate which I dont know what it is because they didn’t disclosed the amount and that they still had more interviews to do but I would hear back from them in a week with the outcome. The week came by and did not hear anything so I I left a couple more days go by and called and left a voice mail On Thursday day 10 and got a called on Friday morning from department supervisor informing me that they had choosen a Candidate that I was a very strong candidiate but they had made an offer and he invited me to reapply to a new position that is going to become available in about 4 weeks.

      Interview questions [8]

      Question 1

      Tell me about your self, work experince
      Answer question

      Question 2

      Tell me about a time you disagree with a company policy what dis you do and what was the outcome
      Answer question

      Question 3

      What does customer service mean to you?
      Answer question

      Question 4

      Tell me about a time that you had a conflict with a co-worker what happend and how did you deal with it
      Answer question

      Question 5

      How do you deal with an angry patient??
      Answer question

      Question 6

      Why do you want to work with Kaiser?
      Answer question

      Question 7

      What do you have to offer to the company and what do you have that other candidates don’t have??
      Answer question

      Question 8

      What does teamplayer mean to you?
      Answer question
      1