I applied through a staffing agency. The process took 2 weeks. I interviewed at Kaiser Permanente (Alameda, CA) in Aug 2012
Interview
I was contacted through a staffing agency; the interview took place a week later; It was a phone interview with two individuals, although I was only given one name and surprised when he stated we will conference in shortly.
Interview questions [5]
Question 1
Explain in detail a situation where you had a difficult client, how did you handle the situation, what was the outcome?
Describe a situation where you had to use your analytical skills to make a decision and/or make recommendations to your superiors? What was the outcome?