Kelly Customer Service Representative (CSR) interview questions
Updated 21 Sept 2023
based on 68 ratings
Difficulty
Easy
Experience
Mostly positive
How others got an interview
76%
Applied online
Applied online
13%
Recruiter
Recruiter
6%
Recruitment agency
Recruitment agency
3%
In person
In person
2%
Employee referral
Employee referral
Interview search
68 interviews
Viewing 1 - 5 of 68 Interviews
Kelly interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Kelly with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Kelly overall takes an average of 16 days.
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Easy, thorough. The interview lasted about 30 Minutes. They asked about my employment history. They also asked what payroll systems I am familiar with and which ones I have used. We also talked about benefits management.
I applied online. The process took 1 week. I interviewed at Kelly (Atlanta, GA) in Apr 2023
Interview
Couple of customer service questions they also want to see a 360 of the room you will be working in to make sure it’s approved for the job questions are common sense job situations
Interview questions [1]
Question 1
What’s the hardest situation you came across at work and how did you deal with ut
I applied online. The process took 2 weeks. I interviewed at Kelly (Atlanta, GA) in Jan 2023
Interview
Call with recruiter- about 30 min in total to discuss the role call with floor manager- 30 min in total going over previous work experience call with hiring manager- going over work experience seeing if you are a good fit for the comapany
Interview questions [1]
Question 1
What CRM systems have you used? What are your current KPIs? Do you consistently hit quota goals?