It starts with an online application, sometimes followed by a short 15–20 minute phone or video screen where a recruiter checks your availability, experience and communication skills. After that, you’ll have an in-person interview with the hiring manager covering customer service, teamwork and basic job capabilities, with questions like how you’d handle a price dispute or a short register drawer.

They asked me personal questions like hobbies I do and stuff outside of work. Asked about prior experience. The usual stuff. No questions like what would you do in this situation.