The process took 1 day. I interviewed at Lowe's Home Improvement (Saint Louis, MO) in Jan 2009
Interview
Sat in the store managers office with the store manager and the zone manager of lumber and they asked me several questions reguarding retail and customer service. They ask you about your experience and whether you can handle it or not, but Lowe's is a pretty easy job anyways. Always negotiate.
Interview questions [1]
Question 1
What would you say to a disgruntled customer with X problem.