The process took 2 weeks. I interviewed at Marriott International (Henderson, NV) in May 2014
Interview
I applied in person. Got a call later the same day to set up first interview for the next day. The first interview was with an assistant general manager. Interview went well and I was scheduled for the second interview. The second interview was set for the following week. The second interview was with the other assistant general manager. I was told there were two other candidates and I would hear back the next day. The next day I was offered the position pending drug screen and background check. I did the drug screen and the background was done in one week. Entire process took two weeks.
Interview questions [1]
Question 1
Why should they chose you rather than the other candidates?
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.
