The STAR interview method is utilized. I recommend preparation. For a manager-level position expect to interview with both the reporting director, the HR Director, and possibly the GM. The HR / GM interview was combined for me and had some STAR questions as well as some open-ended standard interview questions. I was given a tour of the hotel.
Interview questions [1]
Question 1
Tell me about a situation where you handled a difficult customer interaction.
I applied through other source. I interviewed at Marriott International
Interview
Miscommunication between hiring manager and recruiter which led me to getting different answers. This ended with confusion from my side and did not help build trust during the interview process.
I applied through other source. I interviewed at Marriott International (Atlanta, GA)
Interview
Please make sure you know the STAR method. All questions will be expected to be answered in that format. Professional but casual but you don’t have to be super formal.
Interview questions [1]
Question 1
They asked to give an example of a time I had to complete a difficult task.
I applied online. I interviewed at Marriott International (San Diego, CA) in Dec 2024
Interview
Interviewer was late and seemed really irritated to be meeting with me. The interviewer was following a list when interviewing me, and it was based on the STAR method. The interviewer had zero enthusiasm and would answer my questions in a very cold, judgmental, and impatient way.
Interview questions [1]
Question 1
I don’t recall the questions but they were all STAR method questions.