I applied online. I interviewed at McDonald's (Melbourne)
Interview
The interview was incredibly informal, asked what my availability was and whether I’d be comfortable relocating. I had previous experience in customer service but didn’t need to go into detail.
Interview questions [1]
Question 1
What is your availability and would you be open to relocating to a different store?
A group interview with around 8 people where we were asked to just introduce ourselves and have a conversation with each other while the hiring manager was watching. They hired around half of us.
The interview was quick, mainly asking about availability & any prior customer service or hospitality experience. They do review your resume but availability and the number of hours you can commit to is prioritised.
Interview questions [1]
Question 1
Why do you want to work at McDonald's & How do you handle a difficult customer.
The interview process for a McDonald’s Crew Member position was straightforward, friendly, and focused on basic customer service and teamwork skills. The Hiring Manager asked simple questions about availability, previous experience, reliability, and handling customer interactions. The interview was welcoming, entry-level, and designed to assess attitude and willingness to learn.
Interview questions [1]
Question 1
What experience do you have working in a team environment?