I applied through an employee referral. The process took 4 days. I interviewed at New Balance (Boston, MA) in Mar 2012
Interview
After sitting down with the manager of the group, I was able to meet a few of the people on my prospective team and sit in shadowing them in their day to day activities. It was beneficial to see the daily routine of the job to make a good decision about whether the job is the right one for you
Interview questions [1]
Question 1
Have you ever had a difficult conversation with a customer or customer service provider?