The overall experience of interviewing and onboarding was a NIGHTMARE. Here's a summary to keep it short:
1. I was given an impromptu phone interview...
...It was preceded with an email asking to schedule a time, however I had not yet responded and got an unexpected call with phone interview questions a day or two later. Luckily I was generally prepared and available.
2. I was given ambiguous instructions as to where to arrive for my in-person interview and nearly blamed when I was not in the exactly correct meeting place...
...I managed to seat myself just a few feet from the correct location (next to a door I was supposed to ring a bell to enter, against the wall of the waiting area I was supposed to be seated in), but the interviewer walked right past me without checking if I was the interviewee (the only person waiting in business attire on the only bench in a narrow main lobby) and then called me a few minutes after the scheduled time to imply "you're not here." She then admitted as we walked to the interview room that she "thought it was me" yet hadn't said anything.
3. I was given a pharmacology exam and provided no study materials/suggestions for content and vague instructions to find the testing location...
... the location was in a service building with no official entrance and locked doors that required a company ID to enter (which I had no yet received).
4. The background check instructions and links were never sent to me...
... I was called and provided verbal instructions as to what I needed to do for onboarding, my point person told me "don't take notes, it will all be in the email." The email had zero instructions for a background check, then I was called a week later asking why I hadn't filled out the background check.
5. The background check itself then took such a long time that my start date had to be pushed back a month...
...There were 2 'discrepancies' on my background check and it took them over 3 WEEKS to verify the two simple discrepancies (aka make 2 phone calls).
6. I was given instructions by one point person that unofficial transcripts were acceptable, then told after sending them via email that they were not acceptable....
7. My start date was pushed back 1 month over the phone, and I was given the WRONG DATE...
...With my original Monday start date looming on a Friday afternoon, still with ZERO information regarding an orientation meeting time/place, I was told verbally that my start date would be pushed back, then provided ZERO written confirmation. When what I thought was 1 week before my start date had arrived and I still had zero starting info, I called my point person and was told "you're supposed to be here RIGHT NOW." Turned out that I was given a week late start date, sent an email 2 business days before the actual start date.
8. I was told by my point person the night before my start date that I "had to show up this time" after being given the wrong date by that very person one month prior.
9. I missed vital information and activities, a previously planned trip to visit family, an entire day of pay, and a day's worth of work time allotted to learning what I would need to know in my position with no guidance on how to remedy my predicament ...
...My first day of work involved having to explain to people why I was unprepared and trying to track down things that were fundamental to my continuing to work the next day. This, all while missing a previously planned trip to visit family that cost me $400. I also had to file about 8 documents the following week due to the clocking-in/out system not recognizing me. Then I was made to attend the first day I had missed on a date I was scheduled to learn concepts I would need for doing my job and was expected to catch up on my own time.
10. I was given the WRONG location when making up an orientation day I had missed due to my point person's mistake...