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      Nextech Systems

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      Software Technical Support Representative Interview

      23 Jun 2018
      Anonymous interview candidate
      Tampa, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Nextech Systems (Tampa, FL)

      Interview

      I had a phone interview with the hiring manager set for the day after Memorial Day but he never called. I see a couple of other reviews from candidates who were blown off as well. I found out that the hiring manager never put the interview on his calendar! It was later rescheduled two days later and I got invited for an on-site interview the same day. The following week, I met with a couple directors, a tech support rep who showed me what he does, and a VP (the hiring manager who missed the phone call was in their other office in Ohio). Two days later, I got a rejection by email. Naturally, the job is still open as of today.

      Interview questions [1]

      Question 1

      Describe a time where you dealt with an angry or irate customer
      Answer question
      1