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      Paycom

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      Customer Service Representative Interview

      21 Aug 2016
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied online. The process took 3 days. I interviewed at Paycom

      Interview

      My friend an I both applied for paycom, same experience background same previous employers same age. However, she received a phone call to give her further instructions and was given assessment tests. I received an email telling me there were other more qualified individuals, pretty much they didn't need me. What is the difference between my friend and I? She is white! I am not! I've heard how racist paycom is, but I did not want to believe it. Sad!

      Interview questions [1]

      Question 1

      did not get an interview
      1 Answer
      1
      avatar
      Paycom response
      9y
      We appreciate the feedback as we are always looking to improve our application and interviewing process. Currently, as part of the application process we look at several qualifications: experience, GPA if applicable, writing skills, completeness or thoroughness of the application and overall work history. It is likely that you were not selected for an interview for this particular job based upon one of those factors. In the application, race, age, gender and other protected factors cannot be identified making the selection process objective based on qualifications and not protected characteristics. Paycom is committed to a fair and unbiased recruiting process as an equal opportunity employer. We believe a diverse workforce contributes to our success as a company. We encourage you to share more about your experience and invite you to contact our VP of HR or Director of HR.

      Other Customer Service Representative interview reviews for Paycom

      Account Manager Interview

      15 Sept 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Paycom

      Interview

      Only talked to recruiter, nice and asked about current role. Says they work 3 days a week in office one of them being fridays and that you do cold calls mostly

      Interview questions [1]

      Question 1

      What my prospecting and day to day looks like
      Answer question
      avatar
      Paycom response
      8mo
      Thank you for sharing insight into your interview experience with our team. We’re wishing you luck in your continued job search.

      Account Manager Interview

      21 Apr 2025
      Anonymous interview candidate
      Boston, MA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Paycom (Boston, MA)

      Interview

      Simple conversational, a few basic questions. Come ready with sales figures, their team embraces a "hustler" mentality, slightly old school. Be able to speak to experience and the product itself.

      Interview questions [1]

      Question 1

      Why do you want to work at Paycom?
      1 Answer
      avatar
      Paycom response
      1y
      At Paycom, we're proud of our team's commitment to delivering results-driven solutions for our clients, and we're glad that came across in your interview process. We appreciate your interest in Paycom and wish you luck in your job search.

      Account Manager Interview

      9 Feb 2026
      Anonymous interview candidate
      Rochester, NY
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Paycom (Rochester, NY) in Mar 2025

      Interview

      15 minute phone call from the representative discussing the role. Role was local sales and they were looking for an outside sales rep. They discussed the role and what it would entail.
      avatar
      Paycom response
      3mo
      We’re pleased to see that you had an educational and insightful experience. Thank you for taking the time to interview with our team.