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      IT Help Desk Support Engineer Interview

      2 Nov 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Planful in Oct 2024

      Interview

      HORRIBLE and BROKEN INTERVIEW SYSTEM. The interview process took a total of 2 weeks, with a total of 4 rounds. The first screening call with Sarah, the internal recruiter, went well. Next, I had a 30 min interview with the hiring manager. Then, I had a 45 min behavioral interview with the hiring manager and the team. Finally, I had a 30 minute interview with the VP of TechOps & Trust. After each interview, I received updates from the recruiter that the manager and team really liked me. Even after the final interview, Sarah told me that the team really loved me and enjoyed meeting me. 2 days following the final interview, I received an email that they went with other candidates "whose experience more closely aligns with the needs of the position." Why would you drag me through 4 rounds of interviews if you knew I wasn't the "best" candidate for this position? Why would you hype me up throughout the whole process just to waste my time in the end? Why does the VP need to have a final interview with me for the lowest level worker in their IT department? I immediately knew this company was a red flag after Sarah explained to me that there was going to be another 3 rounds of interviews after her first screening call. Beware of your time being wasted with Planful's interview process!

      Interview questions [1]

      Question 1

      Tell me about yourself? What is DHCP? What is DNS? Do you have experience with OKTA? Tell me about a difficult situation you were in a how you solved that problem? Tell me about a time when you messed up and how you reacted?
      Answer question