I applied online. I interviewed at QVC (San Antonio, TX) in Jul 2017
Interview
After submitting an application you will get contacted by a recruiter who will give you a phone interview. After passing you will agree on a day to have your in person interview. At the hiring event you will be seated along with about 10 other people. You will first be briefed and given a basic run down about the company. They basically tell you about the position in further detail, pay, and how you get just about 0 paid time off. But it is still a great atmosphere to work in! After the briefing you will wait again for your interviewer to pick you up and take you in a room where other interviews are taking place. Very basic quesions. They will then get you to read a scenario infront of you. They will then ask if you have any questions. If you are extended an offer, you will drug test and get employee id that day. I knew i didnt do well because i was literally shown the door after my interview.
Interview questions [1]
Question 1
What is a time you had to deal with a stressful customer / tell them no ?
The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.
I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.
It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though