I applied through a staffing agency. The process took 4 weeks. I interviewed at Qualtrics (Dublin, Dublin) in Jul 2015
Interview
Long hiring process, 6/7 interviews in total, starting with a simple phone interview, moving to skype interviews with different managers in the company and up to an onsite meeting with one of the Dublin office managers. At first, background checks, a bit of personal information and then moved onto more specific problem-solving related scenarios from your experience, customer service experience, your fit for the role, etc. All very reasonable, nothing too difficult.
Interview questions [1]
Question 1
Background check, challenging situations, problem solving specific scenarios, why Qualtrics, customer service previous experience, etc.
First, a screening call with an opportunity to ask questions and verify that you understand the job requirements loosely. Then, A series of Zoom Interviews with various members from different teams.
Interview questions [1]
Question 1
How many cereal boxes are sold in your home state?
Very straightforward typical straight forward behavioral questions “tell me a time you solved a difficult problem” etc. She asked a lot of follow up questions to stories so make sure you go detailed. Didn’t have a ton of questions prepped so again, it’s beneficial go in detail.
I applied online. I interviewed at Qualtrics (Tokyo) in Oct 2025
Interview
There are three interviews in total. All the interviewers were friendly, open minded and easy to talk with. They asked about the difficult thing I needed to deal with and how I overcame it, how I handled the situation when I couldn't handle it the way I usually do, and what was the difficult experience in my past customer experience and how I successfully handled it.
Interview questions [1]
Question 1
Describe one the difficult experiences I went through and how I overcame it.