I applied through university. The process took 2 weeks. I interviewed at Qualtrics (Austin, TX) in Sept 2019
Interview
I met the recruiter at an Engineering career fair. She was selling the Product Specialist position as a technical, product management type of role. However, the role is effectively a customer support role. Even the FAQs on the role description attempt to answer that question but don't really explain it very well other than a potential internal pipeline. This role is not for CS/Engineering majors from accredited universities, it's much better suited for those looking to transition into the tech industry from diverse backgrounds. I felt like my time was wasted as I was mislead regarding the actual role. After the first behavioral interview, I declined to complete the "assessment" which was a 4 hour module teaching you the basics of technology.
Interview questions [1]
Question 1
Do you like to code 8 hours a day or 4 hours a day?
First, a screening call with an opportunity to ask questions and verify that you understand the job requirements loosely. Then, A series of Zoom Interviews with various members from different teams.
Interview questions [1]
Question 1
How many cereal boxes are sold in your home state?
Very straightforward typical straight forward behavioral questions “tell me a time you solved a difficult problem” etc. She asked a lot of follow up questions to stories so make sure you go detailed. Didn’t have a ton of questions prepped so again, it’s beneficial go in detail.
I applied online. I interviewed at Qualtrics (Tokyo) in Oct 2025
Interview
There are three interviews in total. All the interviewers were friendly, open minded and easy to talk with. They asked about the difficult thing I needed to deal with and how I overcame it, how I handled the situation when I couldn't handle it the way I usually do, and what was the difficult experience in my past customer experience and how I successfully handled it.
Interview questions [1]
Question 1
Describe one the difficult experiences I went through and how I overcame it.