I applied online. The process took 4 weeks. I interviewed at Qualtrics (Dublin, Dublin) in Apr 2021
Interview
The process is overall very friendly. HR is very available for all the questions regarding the process.
1. Technical assessment: some questions following a kind of short MOOC (Computer Science 101). Apparently used to test your learning capacities.
+ Written test: example of clients' email your have to write answers to
2. Phone call with HR to describe the role. Very friendly, just trying to understand your background without tricky questions
3. Video call with the hiring manager: situation-based questions. You can think about some examples you can describe with the STAR technique so that you already have most of the answers.
4. Final round:
- situation-based interview, very similar to the previous one
- values questions, one situation-based question about each value (TACOS)
- technical interview: you're asked one week before the interview to prepare a survey to describe what you came up with, make some feedbacks about your use of the platform
Interview questions [1]
Question 1
Explain to me something difficult so that it seems simple
First, a screening call with an opportunity to ask questions and verify that you understand the job requirements loosely. Then, A series of Zoom Interviews with various members from different teams.
Interview questions [1]
Question 1
How many cereal boxes are sold in your home state?
Very straightforward typical straight forward behavioral questions “tell me a time you solved a difficult problem” etc. She asked a lot of follow up questions to stories so make sure you go detailed. Didn’t have a ton of questions prepped so again, it’s beneficial go in detail.
I applied online. I interviewed at Qualtrics (Tokyo) in Oct 2025
Interview
There are three interviews in total. All the interviewers were friendly, open minded and easy to talk with. They asked about the difficult thing I needed to deal with and how I overcame it, how I handled the situation when I couldn't handle it the way I usually do, and what was the difficult experience in my past customer experience and how I successfully handled it.
Interview questions [1]
Question 1
Describe one the difficult experiences I went through and how I overcame it.