Interview process was very standard. Mostly customer service questions. Be prepared to answer customer service related questions and have examples using previous work experience to show you are a problem solver and can provide great customer service. Also have some sales experience stories.

I had a disappointing experience with the recruitment process due to unclear communication and lack of transparency. I received an interview invitation from a no-reply email address, which made it difficult to ask for clarification. The invitation stated that the interview type would be “Telephone/Online Interview,” but instead of providing a meeting link (such as Zoom or Google Meet), it included a physical address. This created confusion about whether the interview would be conducted online or in person. Additionally, the interview invitation was sent only one day prior (H-1), and just a few minutes before the end of their working hours. This left very limited time to prepare or seek clarification. On the day of the interview, I did not receive any further communication or instructions. There was no follow-up email, no call, and no meeting link provided. Surprisingly, the next day I received a rejection email stating that I was unsuccessful, without having had the chance to attend any interview. Overall, the process felt unorganized and lacked clear communication. I hope the company can improve their recruitment process by providing clearer instructions, proper contact channels, and timely communication to candidates.