A long interview process. First I submitted an app online, and was then contacted by a recruiter. The recruiting interview was fairly standard, lasted about 30 minutes on Skype. Standard questions (best quality, specific customer interactions, etc), nothing too tricky. Upon completion I was told that I would have to fill out several forms (skills assessment, personality test, etc), again not too difficult, but some fairly pointed questions in the "ethics" test. After the tests I was passed on to someone else for another Skype interview, an account manager of sorts. Same questions, but a little longer and more in depth. The last interview (Skype again) I had was with an executive. Again, more of the same types of questions, but he talked more about himself. I was told I'd be contacted within a week or so. After 2 weeks, I called to ask about my hiring status, and I was told the hiring manager had been on vacation but they'd be in contact shortly. I received a generic email stating they would not be hiring me. I think the biggest mistake I made was alluding to the fact that I would eventually like to complete an MBA.