I applied online. The process took 2 days. I interviewed at Ross Stores in Jun 2011
Interview
The first interview was with the store manager and assistant store manager. It was about 45 minutes, and was mostly about my experience. At the end, they asked a bunch of specific situation questions. Like, "What would you do if you acidentally rang up a customer's item twice, and they came back in and cut in line and were swearing and yelling and demanded you take them right now to fix the extra charge?" The next day I interviews with the manager of the department they wanted to put me in. She just told me about the specifics and asked me am I ok with doing this and that.
How do you stay on top of trends, what are your strengths and weaknesses. What is your five year plan, what is off price retail to you, what does the treasure hunt model mean to you
Two round inter view pro cess. Good people to talk to. First round was short, only 30 minutes. Second round was in person at one of their corp offices. i enjoyed meeting the team. office was kind of depressing looking tho (LA location)
