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      Ross Stores

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      Customer Service Representative Interview

      19 Sept 2016
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Ross Stores (Phoenix, AZ)

      Interview

      when I first had my interview. the manager would ask me questions then when I started answeing she start tapping her nails and then cut me off and talk to the other manager next to me or employees that walk into the room. I thought that was very unprofessional. also durning the interview the phone would ring and she cut me off again to talk on the phone and then turned around to the manger behind me and say your stalker girlfriend is calling you from the fitting room again. and I thought that was extremely unprofessional. then she looked at me and said let's cut to the chase shall we I like you this is where i want you to be at. and then she like ok have a good day we will call you in 3 to 5 days. it was less then 5 mins in and out.

      Interview questions [1]

      Question 1

      why did you chose our store location ?
      1 Answer

      Other Customer Service Representative interview reviews for Ross Stores

      Customer Service Representative Interview

      19 Feb 2026
      Anonymous employee
      Gainesville, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Ross Stores (Gainesville, GA)

      Interview

      Interview process was easy. Asked a couple questions about my work experience in customer service. Asked questions about how I would handle certain situations about employees. How did I handle past situations in work environments that I have worked in during past employment.

      Interview questions [1]

      Question 1

      How did I do in a situation with a customer that had a problem with an item that they purchased and came in angry, wanting to return the item they purchased without a receipt.
      Answer question

      Customer Service Representative Interview

      23 Aug 2024
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 6 days. I interviewed at Ross Stores (Atlanta, GA)

      Interview

      Good interview The interviewer Was Friendly. Asked valid questions. … very professional. Very demure . I was comfortable and considered. I enjoyed the whole process it wasn’t like your tradition interview. Very cool calm and collective

      Interview questions [1]

      Question 1

      What is your interest in the position
      1 Answer

      Customer Service Representative Interview

      5 Oct 2019
      Anonymous employee
      American Fork, UT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Ross Stores (American Fork, UT) in Aug 2017

      Interview

      Detailed but brief, they were warm and welcoming. I loved how we were in a back room, with a security tv that had displayed the same few frames for so long it was burned into the screen. I recognize the commitment. Welcome to my tedtalk

      Interview questions [1]

      Question 1

      If you have a question what do you do?
      1 Answer