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      Sam's Club

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      Member Service Representative Interview

      6 Dec 2019
      Anonymous interview candidate
      New York, NY

      Other Member Service Representative interview reviews for Sam's Club

      Member Service Representative Interview

      12 Jul 2025
      Anonymous employee
      Fayetteville, NC
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Sam's Club (New York, NY) in Dec 2019

      Interview

      I went in early for the interview as I usually do with every job interview. I waited a whole 15 minutes sitting at a dirty table in the cafe. I went to the customer services worker and told them I was pose to have an interview 15 minutes ago. They called the manager and he finally came 14 minutes later, so he was 30 minutes late. He asked basic questions, and said he would give an email confirmation soon. I tried to give him my letter of recommendation, but he straight on rejected to take it. It's clear that I will not get that email confirmation after that. Waste of time, very unprofessional manager.

      Interview questions [1]

      Question 1

      Basic situational questions.
      Answer question
      Positive experience
      Easy interview

      Application

      I interviewed at Sam's Club (Fayetteville, NC)

      Interview

      Interview process was straightforward and easy. They asked basic questions and basically just wanted to make sure I’d be comfortable asking random people to upgrade their membership or apply for credit cards.

      Interview questions [1]

      Question 1

      How would you handle an upset member (customer) ?
      1 Answer

      Member Service Representative Interview

      6 Oct 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Sam's Club

      Interview

      It was quick and they were able to get all my info in a timely manner. They were very personable, like I was talking with someone I knew. I guess they need people bad because they wanted me to start the same day.

      Interview questions [1]

      Question 1

      What would my availability be?
      Answer question
      1

      Member Service Representative Interview

      16 Jun 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Sam's Club in Sept 2020

      Interview

      Super easy, short interview. They hire on the spot. Asked about availability and experience. They drug test randomly and only at some locations. Hiring process took about a total of 4 days after background check and W-2 was completed.

      Interview questions [1]

      Question 1

      What is your availability like and when would you be able to start?
      Answer question