I applied online. I interviewed at Sephora (New York, NY)
Interview
I applied online and I got a call like probably like a month I guess it was because I applied during the holidays. Well when they called me I was ask about my availability and why I wanted to work for Sephora, the guy that called me told me they would call me back in a week and if they didn't call me I could call back. So after a week I called back and asked what was the status of my application and they asked me to come in for an interview. Initially was a group interview but I was not available for that day and they gave me another day and it ended up being a one and one interview ( good becuase I personally don't like interviews, and specially group interviews, I always get super nervous). The day of the interview I got there 10 mins early. They took me to the back (office) and the interview started. It was the coordinator and an advisor. They asked the basic questions like past experience with customer service, how was my last job, what would my last manager say about me, why I wanted to for for Sephora and not other company, most of the questions were about customer service I wish I could remember so It could be helpful to anyone else. I didn't get any offer at the point they said they would give me a call before the week ends, so I'm crossing my fingers I get a call back.
Interview questions [1]
Question 1
Why do you want to work for sephora?
What would I do if I see an employee stealing some thing from the store ?
My customer service experienced
What was my other job like?
Pretty standard interview. A lot of the questions emphasized selling to the customer so focus on that. If they ask what your favourite product is, don’t just say what it is. Try to sell it to the interviewer.
Interview questions [1]
Question 1
What is one thing you didn’t like about your previous employer?
I applied online. The process took 2 weeks. I interviewed at Sephora (Westgate, England) in Mar 2026
Interview
10 minute call over the phone, asked maybe around 10 ish common interview questions. Relatively easiy interview process and then they ask about availability, right to work, etc. at the end.
During the group interview process, all participants were asked the same set of structured questions. These included questions about industry knowledge, customer service skills, and several realistic scenario-based problem-solving situations.