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      IT Support Interview

      13 Aug 2021
      Anonymous interview candidate
      San Diego, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at ServiceNow (San Diego, CA) in Aug 2021

      Interview

      I had two videos interviews. Interviewers used curse words, had rude responses, talked down to me, and told me my questions at the end were 'generic'. Completely unprofessional. How this guy Mo Shaikh made it to manager or into the interview process is beyond me.

      Interview questions [5]

      Question 1

      I see you have degree, what are you doing applying for this role instead of one where you can make way more money?
      Answer question

      Question 2

      I see these skills listed on your resume so I'm going to assume you know what you're talking about, so why is it so important that we use ITIL.
      Answer question

      Question 3

      A persons computer has a blue screen, what troubleshooting steps do you take?
      Answer question

      Question 4

      A persons outlook isn't working, what troubleshooting steps do you take?
      Answer question

      Question 5

      An application just bounces on the dock and doesn't open, what troubleshooting steps do you take?
      Answer question
      1