Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: ServiceNow reviews | ServiceNow jobs | ServiceNow salaries | ServiceNow benefits
      ServiceNow interviewsServiceNow Knowledge Process Manager interviewsServiceNow interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Knowledge Process Manager Interview

      14 Jan 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at ServiceNow

      Interview

      One of their recruiters reached out to me by email to set up a phone interview, during which we discussed my work history, job specifics, and a general salary/benefit. After our discussion, interviews were scheduled for the next week with the hiring manager and colleagues for the following week. There were four of them, roughly an hour each, two a day for two days (I had the option to do them all in one day, but asked to break them up), and was told I would know about the job something the next week. The recruiter called me early the following week with the job offer, and I soon received an official after that. The entire interview process was one of the fastest and least stressful that I've ever experienced. ServiceNow was very good at keeping me informed and answering any questions I had about the process.

      Interview questions [1]

      Question 1

      Tell us about a time that you've failed and what you learned from it. Tell us about a project that you've worked on. Talk about a time where you ran into difficulty and how you resolved the issue.
      Answer question
      1