I applied online. The process took 1 week. I interviewed at ServiceTitan (Los Angeles, CA) in May 2022
Interview
It started with an agency called Know Me that did my initial screening and then I had a 30 min phone call with a recruiter. After that I went on and had two 45 min interviews with different managers that both gave me the thumbs up and then moved to final offer with a 15 min phone call from a senior manager.
Interview questions [1]
Question 1
They are different and elaborate to get to know you and see if you have what it takes. Suggestion is to be yourself and not be someone you are not.
Three step process. One included a role play with two managers. Last meeting was with director. It was a straight forward process, and they give you information prior to the role play to be prepared
I applied through a recruiter. The process took 3 days. I interviewed at ServiceTitan (Toronto, ON) in Apr 2026
Interview
Friendly, Straightforward, and quick for the first round of interviews. Clear explanation of next steps and required preparation for success in upcoming interviews. The interview process is pretty quick so time for preparation may be limited.
I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Windsor, ON) in Feb 2026
Interview
First interview was positive, recruiter was engaged and polite. 2nd round with sales managers took a nosedive. The 2 sales managers were completely unprepared and didn't try to hide it. Additionally, the 1-pager on preparing for the 2nd round said the mock call will involve simple objection handling and said you didn't need product knowledge (however I still did research). During the call, they gave such difficult scenarios one could only counter with niche, deep product knowledge . At one point, one sales manager turned the interview into a therapy session, was extremely condescending as my motivations weren't "deep" enough to take on the entry level role (of which their personal reason was money...). Terrible expectation management, lack of accountability and beyond unprofessional.