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      ServiceTitan

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      Sales Development Representative (SDR) Interview

      28 Mar 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Toronto, ON) in Mar 2025

      Interview

      Frustrating experience. Recruiters don't seem to care one bit about the application process. 2nd interview had to be delayed. Third interview also had to be moved a few days forward because the hiring manager at the time was supposedly sick. Then got a final interview. After 4 rounds of interview, I wasn't even given the courtesy of being told that I didn't get the position. I had to literally email the company back to ask what was going on. I think it's ridiculous that by the 3rd interview, which is 2 sales managers for an hour long, that you can't determine if I was a good fit or not for the company. They also need to better organize who they choose as one of the hiring managers in the 3rd round didn't even let me ask him any questions because he had somewhere else to be. I get it's an employers market, and they have the luxury of choice, but we as applicants put a ton of time and effort into these. This process dragged on for over 2 weeks, taking up a lot of my time. Absolutely no decorum. Would not recommend this company, and as someone who works around and knows many contractors, I will tell them to steer clear from this company given the lack of professionalism. Stay clear away from this company. If this is how they treat candidates, can't imagine what goes on internally.

      Interview questions [1]

      Question 1

      Why do you want to work in sales? They were fairly generic questions.
      Answer question

      Other Sales Development Representative (SDR) interview reviews for ServiceTitan

      Sales Development Representative (SDR) Interview

      4 May 2026
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at ServiceTitan (Charlotte, NC)

      Interview

      Three step process. One included a role play with two managers. Last meeting was with director. It was a straight forward process, and they give you information prior to the role play to be prepared

      Sales Development Representative (SDR) Interview

      14 Apr 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at ServiceTitan (Toronto, ON) in Apr 2026

      Interview

      Friendly, Straightforward, and quick for the first round of interviews. Clear explanation of next steps and required preparation for success in upcoming interviews. The interview process is pretty quick so time for preparation may be limited.

      Sales Development Representative (SDR) Interview

      16 Apr 2026
      Anonymous interview candidate
      Windsor, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Windsor, ON) in Feb 2026

      Interview

      First interview was positive, recruiter was engaged and polite. 2nd round with sales managers took a nosedive. The 2 sales managers were completely unprepared and didn't try to hide it. Additionally, the 1-pager on preparing for the 2nd round said the mock call will involve simple objection handling and said you didn't need product knowledge (however I still did research). During the call, they gave such difficult scenarios one could only counter with niche, deep product knowledge . At one point, one sales manager turned the interview into a therapy session, was extremely condescending as my motivations weren't "deep" enough to take on the entry level role (of which their personal reason was money...). Terrible expectation management, lack of accountability and beyond unprofessional.

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