My call was dropped and they asked me to read a script that they sent to me and i never received it during the interview. I sent an email to the help center to try and get another interview

SO FAST. I applied and about 15 minutes later I got a call. My interviewer was very positive and encouraging and made me feel excited to start working. She seemed to understand that I hadn't expected to hear back so fast and took that into account when I was a little nervous and took a second to get into the groove of the interview.