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      Customer Success Manager Interview

      21 Nov 2018
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Slack (San Francisco, CA) in Oct 2018

      Interview

      The interview process consisted of an initial phone screen, a video call with the hiring manager, and two onsites. The recruiter was extremely responsive and helpful during the entire process and really wanted me to succeed.

      Interview questions [1]

      Question 1

      How would your previous managers describe you? How has your professional trajectory shaped your abilities as a CSM? What are some key differentiators about you that enable you to be successful? How do you define success?
      Answer question
      3

      Other Customer Success Manager interview reviews for Slack

      Customer Success Manager Interview

      31 Jan 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Slack

      Interview

      4 interview Manager Colleague VP PPT interview But last interview, need to prep for PPT just for the interview, actually that is waste of time for interviewer. It need at least 5 hrs to prepare and show the PPT. Who can compensate my time?

      Interview questions [1]

      Question 1

      Could you share your win experience Who is the tough customer you met
      Answer question

      Customer Success Manager Interview

      8 Sept 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Slack

      Interview

      4 rounds of interviews and a few homework assignments. overall it was very time consuming and i wound up accepting another offer. they asked the same types of questions over and over

      Interview questions [1]

      Question 1

      tell us about a time that you had to push back
      Answer question

      Customer Success Manager Interview

      16 Sept 2022
      Anonymous interview candidate
      Paris
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Slack (Paris) in Sept 2022

      Interview

      I had a 30 minutes call with a Talent Acquisition who asked question in industrial mode. And I had a 45 minutes call with the hiring manager then no news since 2 weeks.

      Interview questions [1]

      Question 1

      - Tell me about yourself - Why do you want to join slack ? - How do you manage your book ? - What are you improvement areas ?
      Answer question

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