I applied online. The process took 3 weeks. I interviewed at Staples (Calgary, AB) in Nov 2024
Interview
Interview process is quite simple-
I received a call for interview and questions were so easy. It took around 3 weeks from job application to first day of employment. After phone interview I received my Offer letter and then started background check process.
The interview for the customer support position at Staples was straightforward and professional. The interviewer asked about my customer service experience and how I handle difficult customers and multitasking. It was conversational and focused on real customer support scenarios.
Interview questions [1]
Question 1
How would you handle an upset or frustrated customer?
Very fair process. They ask routine questions and have a multi step interview process. Everyone is met with was awesome. Definitely need to show up prepared and ask engaging questions
It is quite difficult to get in the job. Solid experiences are required. More asking on enterprise-level tasks, and heavy daily duty required. I do recommend to try this positon if available,