I applied online. The process took 4 weeks. I interviewed at State Farm (Richardson, TX) in Jun 2016
Interview
The entire Process took about 3-4 weeks. I applied online via Glassdoor, received information then took an online test of how to handle calls. Shortly after I received a phone call from HR, she asked standard customer service questions. If you have any customer service experience this should be incredibly easy, behavioral question. After the interview process, the woman mentioned I was a perfect fit for the job and offered me a contingent offer pending my background check. I would highly recommend gathering all the w2 of the employers you mentioned on your resume, as they will contact every single employer, requesting your job title, pay, and exact start/end dates. Just make sure you have everything on file. I had to dig up some information from 10 years ago. Hireright is quite thorough but not so transparent about the process. 3 weeks went by, then I finally received a phone call from HR letting me know that everything came back clear and will be sending me an offer in the mail.
Interview questions [1]
Question 1
Explain a time when you were not able to respond to a customer as quickly as promised. What led to this outcome, how did you handle the situation? What if anything would you do differently?
I applied online. I interviewed at State Farm (Tempe, AZ) in Jun 2026
Interview
The interview process was pretty straightforward. First I did a one way video interview that focused mainly on STAR formatted behavioral questions you get two tries to record. Then an additional recruiter interview that asked a couple more STAR questions and went over the job description. Received offer during video interview.
I applied online. The process took 3 weeks. I interviewed at State Farm (Richardson, TX) in Aug 2024
Interview
Straightforward. Apply Online > pre-employment assement>virtual interview with self recorded questions > if selected, approximately two weeks later you get an email request for follow up interview> follow up interview goes through any additional questions, role details, and confirms interest, then possible job offer.
Interview questions [1]
Question 1
Proudest Achievement in your previous work history.
Simple questions. State Farm uses the star method. Interview was through a video which took off a lot of pressure and nerves. You’re able to re record questions only 2 times.
