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      State Farm

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      Related searches: State Farm reviews | State Farm jobs | State Farm salaries | State Farm benefits
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      Customer Service Representative Interview

      8 Feb 2013
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at State Farm (Atlanta, GA) in Jan 2013

      Interview

      I interviewed mid-January and got offered the position two days ago. I interviewed directly with the agent. She was very welcoming and we were vibing very well. The atmosphere was clean and there were actually two agents in one office and each one had their own sales reps (about two each). Bring a copy of your résumé. She went through the entire thing with me and asked me about ten intense questions. These were the most questions I've ever answered during an interview lol. But typical questions...she offered me water and I left really feeling like I got the job. However, she didn't contact me when she said she would so that threw me off. Especially since I sent her a thank you card. I ended up emailing her to see what was up, an she told me she had some more I interviews and would make a decision by the following Tuesday. She stuck to her word and offered me the position. I haven't started yet, but I really hope it isn't hard to reach the bonuses, because that will make this Job definitely worthwhile. I read that some of you had your background checks and credit checks prior to be hired. She did mine afterwards, which I thought was kinda backwards, but I'm ready for this new challenge, just wish it came with health benefits or something. Then it'd be perfect!

      Interview questions [1]

      Question 1

      Pretty regular questions, just every single question in the book! So be prepared.
      Answer question
      2

      Other Customer Service Representative interview reviews for State Farm

      Customer Service Representative Interview

      7 May 2026
      Anonymous interview candidate
      Birmingham, AL
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at State Farm (Birmingham, AL)

      Interview

      I've interviewed with this company. Very straight forward process. Would recommend applying to this job. The steps depends on the recruiter the agency uses. Mainly over the phone interviews, video, and in person last.

      Customer Service Representative Interview

      29 May 2026
      Anonymous interview candidate
      Southaven, MS
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at State Farm (Southaven, MS) in May 2026

      Interview

      It seems to be a very low base pay leading to sales. This was not something I am interested in for my career. I have had several interviews with state farm but very few offered benefits needed for my family.

      Interview questions [1]

      Question 1

      Asked me abiut my background
      Answer question

      Customer Service Representative (CSR) Interview

      18 Mar 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at State Farm

      Interview

      Easy phone interview. Asked basic questions for the initial interview, was very fast and easy. Hear back in 48 hours. Was asked why I wanted the job, and how comfortable on a scale of 1-10 how comforatabke I was with sales

      Interview questions [1]

      Question 1

      How comfortable are you with sales
      Answer question

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