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      Stitch Fix

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      Client Experience Agent Interview

      10 Sept 2018
      Anonymous interview candidate
      Austin, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Stitch Fix (Austin, TX) in Sept 2018

      Interview

      There was 30-minute phone interview and then an in-office interview where you shadow a current employee for 30 minutes then speak with 1-2 managers for 30 minutes. They ask you the average interview questions. You listen to a pre-recorded call and suggest improvements. Lastly, you respond to a fake email. The shadowing was fun for me, because it was very natural and communicative. The one-on-one interview was weird because of how scripted and robotic it was.

      Interview questions [1]

      Question 1

      How do you respond to criticism?
      Answer question
      1

      Other Client Experience Agent interview reviews for Stitch Fix

      Client Experience Agent Interview

      23 Feb 2019
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Stitch Fix (Austin, TX) in Jun 2018

      Interview

      3-part interview process. Online writing prompts and typing tests. Phone interview. In-Person Interview at downtown office. In the final stage there is also a shadowing component with a current employee.

      Interview questions [1]

      Question 1

      What was a difficult experience you've had with a client in the past? What makes you want to work at Stitch Fix?
      Answer question

      Client Experience Agent Interview

      16 Jun 2018
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Stitch Fix (Austin, TX) in May 2018

      Interview

      I applied online and received an email a few days later asking to do a phone interview. The phone interview was pretty basic and was mainly them giving me information. After that, I was asked to come in for a 1-2 hour interview. In this interview, I shadowed someone for 30 minutes and met with two people for about an hour. In that, I listened to a phone call that I had to analyze and then responded to a hypothetical email. All in all, pretty easy!

      Interview questions [1]

      Question 1

      What's a piece of feedback you received and how did you react?
      Answer question