I applied through an employee referral. The process took 4 weeks. I interviewed at TD
Interview
There was a phone interview that was very brief, after that I had to do an online assessment, which led to an in-person interview with both the manager of customer service and the branch manager. After all interviews I was offered the job contingent on my credit check and background check coming back positive.
Interview questions [1]
Question 1
All of the questions in the interview process are experience based. Come prepared with past experiences that will explain how you will be an exceptional customer service representative.
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.
