I applied through a recruiter. The process took 5 months. I interviewed at TD (Ajax, ON) in Oct 2013
Interview
I had an interview for a CSR position. I got the offer the same day. I had to go and sign my documents a week later, and then was told i will get a call after two weeks. They have to go the credit, reference and criminal checks. I am still waiting it's been 2 and more weeks.
Interview questions [1]
Question 1
nothing difficult. All common sense questions. When they you face a difficult customer and what did you do to resolve it?
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
The process was not complex and the interviewer was friendly. The time schedule for the interview was respected and the lady did not drag it with more questions.
I was stress at the beginning but my interviewer asked me to be relax and confident. It helped me alot
