I applied online. The process took 1 week. I interviewed at TD (Saint John, NB) in Feb 2015
Interview
I applied online through a job ad found through Google. Got an email a day or two later about doing an online assessment and office simulation. Got an email from HR Recruiter a couple days after that to set up an phone interview. She called me at the set time and started with generic questions about my resume, past employment, if I ever worked in a call center before etc. Told me about salary and scheduling. Finished with basic behavioral questions and then asked if I had any questions which I did. She then said that a hiring manager would be in contact in a couple days if I was the successful candidate and to not get discouraged if I don't hear anything and to keep applying to other positions...still haven't heard anything, but tomorrow is their deadline. Overall I think the interview went alright. Fingers crossed for tomorrow!
Interview questions [1]
Question 1
Give an example of a time where you went over and above to provide excellent customer service.
Name a time when you had an irate customer and tell me what you did to help or fix the situation.
The process was super smooth, it was divided into different parts like behavioral , technical and previous experiences. Also we have to prepare for otl license exam, which company helps you in.
It needed preparation. They asked questions about client experience, how to handle difficult client. Why do you want to work for TD. What are your salary expectations? How would you commute to work and how far you live?
Interview questions [1]
Question 1
About my experience working in the financial sector.
I applied online. The process took 2 months. I interviewed at TD in Nov 2023
Interview
The interview process typically involves submitting a resume, attending interviews to assess skills and fit, possibly completing situational customer service scenarios, and finally receiving feedback for your interview or a job offer.
Interview questions [1]
Question 1
Tell me about yourself and why you want to work here
