I applied in-person. The process took 4 weeks. I interviewed at TD (Vancouver, BC) in Jan 2015
Interview
Enter in to the branch to give off papers - they rarely call u back if you apply online. Immediately got an interview. Went inside, sat down with two managers. They are extremely nice for this interview. They usually don't throw any curveballs at you - but if they do, you probably don't want to work at that branch anyways if they grill you too hard. Normally managers are very relaxed for the role of customer service representative.
Interview questions [1]
Question 1
Asked me to sell a pen, what makes me different from other candidates - just typical customer service questions, like how you would take leadership and go above and beyond for customers. It's very straight forward - just act bubbly and positive and they'll hire you because they want that for the front line.
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.
