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      Customer Service Representative - Tech Support Interview

      6 Aug 2014
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Customer Service Representative - Tech Support interview reviews for TP

      Customer Service Representative - Tech Support Interview

      13 Dec 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at TP in May 2021

      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at TP

      Interview

      I did the app online, called in to schedule a interview when I got there it was a lot of people waiting. I took 2 test about computers, operating systems, and Internet.then I took a typing test then went back in the lobby and waited to be interviewed. I was interview by a recruiter who asked self explanatory questions. Then was invited to a second interview where I waited quite a while to interview with a supervisor who asked customer scenario questions.. That interview lasted about 30-45 mins. Then I was offer the job, I waited maybe 2 hours to complete my paperwork. The whole hiring process took about 6-7 hours

      Interview questions [1]

      Question 1

      How to do certain things on a computer
      1 Answer

      Interview

      Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired

      Interview questions [1]

      Question 1

      Did I have any previous customer support experience
      Answer question

      Customer Service Representative - Tech Support Interview

      27 Nov 2016
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at TP (Montreal, QC) in Nov 2016

      Interview

      I had to do a test for the first part of the interview and then met with a lady from HR. Then i had a group interview for the second part, about 12 people. we went around answering questions. mostly about dealing with customer service and step to ensuring good customer service.

      Interview questions [1]

      Question 1

      they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
      Answer question

      Customer Service Representative - Tech Support Interview

      25 Mar 2016
      Anonymous employee
      Montreal, QC
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at TP (Montreal, QC)

      Interview

      English proficiency, and Mac and Windows common questions. about past service experience.

      Interview questions [1]

      Question 1

      English proficiency, and Mac and Windows common questions. about past service experience.
      Answer question