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      Customer Service Representative Interview

      7 Oct 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UserTesting in Oct 2024

      Interview

      I dont know yet, have it on monday with company hope it goes well and i work for them and hope it quick and a good experience. Wish you all luck on your interviews only doing tbis review to gwt access

      Interview questions [1]

      Question 1

      Don't know yet since i have not had interview
      Answer question

      Other Customer Service Representative interview reviews for UserTesting

      Account Manager Interview

      24 Aug 2021
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at UserTesting (London, England)

      Interview

      Had a call with HR and midway through the interview process I get asked if I might be interested in a different role as an SDR for another region. I replied that the role is too entry level for me and focused on cold calling which is the complete opposite of the AM role I applied for. So on the moment I said I am not interested the HR rushed me with "Ok thank you for your time" without even leaving me to ask the questions I had prepared - which made me understand straight away that I won't go through in the process. It was completely unpolite and rude to waste my time when you could have asked me in an email rather then waisting my time with an interview.

      Interview questions [1]

      Question 1

      Tell me about yourself and why are you looking to work for User Zoom?
      Answer question

      Account Manager Interview

      27 Feb 2019
      Anonymous interview candidate
      Denver, CO
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at UserTesting (Denver, CO)

      Interview

      Worked through a recruiter. Video Conference Interview.. 1 hour one-on-one with questions and some other stuff. Was not impressed with their current business plan and had difficulty understanding how their model worked

      Interview questions [1]

      Question 1

      Tell me about a difficult account you turned around.
      Answer question

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