Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Vanguard

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Vanguard reviews | Vanguard jobs | Vanguard salaries | Vanguard benefits
      Vanguard interviewsVanguard Client Relationship Associate interviewsVanguard interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Equi
      3.5★Compensation and benefits

      Client Relationship Associate Interview

      3 Jun 2011
      Anonymous employee
      Charlotte, NC

      Other Client Relationship Associate interview reviews for Vanguard

      Client Relationship Associate Interview

      27 May 2026
      Anonymous interview candidate
      Charlotte, NC
      No offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through university. The process took 2 days. I interviewed at Vanguard (Charlotte, NC) in Apr 2011

      Interview

      I found this position on my University's career website and applied. About 2 days later I received an email requesting a phone interview with a recruiter in the PA office which was set for the following week (on a Wednesday I believe). The phone interview lasted about 40 min, a few behavioral questions (Vanguard uses the STAR method to interview people). I was then asked to come in for a face to face interview at the Charlotte office the following tuesday and I was told after that interview I would hear from Vanguard a week later saying whether or not I got the job. So I went in for the interview at the Charlotte office it consisted of two hr long 1 on 1 interviews with 2 different managers. It went really well (make sure you ask the interviewer questions after they're done asking you questions and again know the STAR method). The only problem I had was during the 2nd hr of the interview the manager spoke to me as if he wanted to disuade me from working there...idk I thought that was little weird. But anyway the next week I got a call saying I got the job and I accepted!

      Interview questions [1]

      Question 1

      Name a time where you dealt with an upset customer and explain how you calmed them down.
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at Vanguard (Charlotte, NC)

      Interview

      The interview went great, and the interviewer was very helpful, respectful, and professional throughout the conversation, which made the experience feel comfortable, positive, and informative for me. I really enjoyed the feedback and the welcoming conversation we had.

      Interview questions [1]

      Question 1

      Tell me a bit about yourself
      Answer question

      Client Relationship Associate Interview

      28 May 2026
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Vanguard (Charlotte, NC)

      Interview

      The interview at Vanguard felt smooth, professional, and welcoming. Conversation flowed naturally, questions were clear, and the atmosphere stayed relaxed. I left feeling confident, prepared, motivated, and genuinely excited about the opportunity.

      Interview questions [1]

      Question 1

      Name one time you helped a customer in a tough position
      Answer question

      Client Relationship Associate Interview

      21 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through university. I interviewed at Vanguard

      Interview

      First, an online job tryout, then an HR phone interview that is slightly about your history and mainly learning about the position. Finally, a 45 min interview with a team lead that is very behavioral.
      2