I applied online. I interviewed at Verizon in Apr 2013
Interview
Applied received an email with in the same day to set up a phone interview. I proceeded with the phone interview two days later and was told they would contact the store manager to set up a face-to-face interview with the Manager and Assistant Manager. I have my meeting coming up and the phone interview she discuessed my wages and the benefits. Is this a good sign? I read other reviews stating you normally do tests prior to a face-to-face but nothing has been mentioned to this sort. She stated that I would be sent out for a 4 week training once accepted.
Interview questions [1]
Question 1
The suspense. The questions are all situational. ex... explain a time where you and a co worker didn't agree on a way something was done what did you do to resolve the issue" and those sorts of questions.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how