I applied online. The process took 4 weeks. I interviewed at Verizon (Baltimore, MD) in Jan 2013
Interview
You start off filling out just a simple employment questionnaire on their website. General questions about your employment history were asked in this step, nothing too detailed. Once your basic credentials were approved, you were emailed an actual application to fill out on their site to submit along with your resume. After that, if your application/resume meets their requirements, you are to fill out another questionnaire that gathers more knowledge about your integrity as a person and your aptitude in general. Once that is completed and accepted, you are then sent to a testing session at a local site, usually a hotel. If you pass the testing, you are set up for an interview, only after you pass a satisfactory drug screening analysis. The interview process is a two step process depending on the time the company has to hire their new employees. If the company is pressed for hiring time, they will only interview you once and if they like you, you will be offered a position.
Interview questions [1]
Question 1
How do you get a customer to trust you when every other representative has said the same thing and you don't know how to fix their problem?
Very thorough. First there’s a phone screen and then an interview with the hiring manager and a final 3rd interview with a team lead to see if you fit with the squad.
Interview questions [1]
Question 1
Behavioral scenarios. Think of a time you faced an obstacle and overcame it.
Simple and to the point. The focus is on gauging if you’re a good fit for the company. My tip would be to sell yourself and show the hiring manager why you’d be a good fit.
I applied online. The process took 4 weeks. I interviewed at Verizon (Silver Spring, MD)
Interview
It was a very easy interview process. you must pass a drug/urine test. the math test is basic math problems a 10th grader could pass. must pass an easy typing speed/ accuracy test . interview questions were easy