I applied online. The process took 4 days. I interviewed at Verizon in May 2022
Interview
I applied via Indeed. Received an email to complete the assessment, which took an hour. Then I received an email the next day that I passed the assessment and was invited to do an interview. At this point, I still don’t have any idea what the pay would be. I do the interview and the first thing she does is play a recording of their “COVID-19 Policy”, which states you have to be fully vaccinated. It also stated that they don’t hire you based on your COVID-19 vaccination status, they’ll work out the Covid stuff like exemptions after your hired. Once the recording was over, she asked me if I’m okay with their COVID-19 policy. I said no I’m not, because I’m not vaccinated nor will I get vaccinated. Why do I need a Covid-19 vaccination if I’m going to work from home??? So she said we cannot proceed with the interview then. To me, this makes no sense.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how