Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Victoria's Secret

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Victoria's Secret reviews | Victoria's Secret jobs | Victoria's Secret salaries | Victoria's Secret benefits
      Victoria's Secret interviewsVictoria's Secret Customer Service Representative interviewsVictoria's Secret interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      15 Aug 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Victoria's Secret

      Interview

      Its a pretty easy process. You just go in the store to pick up an application and bring it right back into the store. The hiring manager was really nice and she called maybe the next day or so to set up an interview. The initial interview was just to see where I wanted to apply for there's beauty sport pink cashwrap etc. I chose cash wrap so she set me up with that manager and I had to go back the next day. After that interview it was about three days before I got a call. I went in to sign paper work which was the usual stuff. The next day I was on the registers. pretty east process.

      Interview questions [1]

      Question 1

      Most of the questions are basic job interview questions. The hardest was maybe when they asked us if we could sell them an item in the room.
      Answer question

      Other Customer Service Representative interview reviews for Victoria's Secret

      Customer Service Representative Interview

      12 Jul 2025
      Anonymous interview candidate
      Edmonton, AB
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Victoria's Secret (Edmonton, AB)

      Interview

      The interview process began with an initial screening call to assess basic qualifications and interest in the role. This was followed by a virtual technical interview focusing on data analysis skills and scenario-based problem-solving. Candidates who passed were invited to a panel interview with team leads and senior management, which assessed behavioral competencies and cultural fit. The final stage involved a presentation on a case study relevant to the department’s work. Throughout the process, candidates were evaluated on communication, analytical thinking, and alignment with organizational values. Successful candidates received a verbal offer followed by a formal written contract.

      Interview questions [1]

      Question 1

      What was the one thing that they asked you?
      Answer question

      Customer Service Representative Interview

      11 Mar 2025
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Victoria's Secret (Manchester, England)

      Interview

      Very simple process, was a conversation about previous experience as well as my style of customer service. Some questions around specific events and hypothetical situations. Conversation around availability and knowledge of the company.

      Interview questions [1]

      Question 1

      How would you approach a customer that has just walked into the store?
      Answer question

      Customer Service Representative Interview

      5 Dec 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Victoria's Secret

      Interview

      easy and super helpful in position info. Different scenarios we went over. Very friendly. Quick start date. Helpful with flexible schedules and child care necessities. Open and honest feed back on performance duties

      Interview questions [1]

      Question 1

      Sale strategy scenario over phone
      Answer question