I applied online. The process took 3 weeks. I interviewed at Waitrose (Glasgow, Scotland) in Nov 2016
Interview
A few online situational tests just asking general questions about customer service.
Invited to a group interview about a week later and was just myself and another person. We had to go through a lift of complaints and decide which were the most important and discuss a plan of action to overcome these. We were interviewed by two men who were very welcoming and put you at ease.
A 1-1 interview followed which wasn't too long or difficult, just asking about you as a person and what skills/qualities you could bring to Waitrose.
Took over 2 weeks to receive an offer - surprising as usually only a couple of days.
Interview questions [5]
Question 1
A time you have challenged authority for the greater good?
easy ask basic stuff and got the job on the interview
the lady asks about yout availability and you can choose from a range of stores in and around your area which is good
I applied online. The process took 1 week. I interviewed at Waitrose (London, England) in May 2026
Interview
I applied for a Supermarket Assistant vacancy for all SW London stores (If your applying for a London specific vacancy, please ensure you apply ASAP, they only keep the vacancies for London open for 24 hours max), an early application, is always the best application) I am very happy that I have been given an offer! This was honestly one of the best interview/application processes I've been through, everything went smoothly, and on a timely manner. I applied for the role a week ago, and the next day received an email to say I have been invited for an Interview. You then schedule yourself in for an Interview. Literally 2 days after the Interview, I was called and told I have passed the Interview, and they would offer me a vacancy. My best advice would be to research Waitrose' core values and behaviours, and also research company trends. I have put the questions below. Towards the end of the interview, they'll confirm your right to work, your availability, and your preferred locations.
Good process, nice People and not too difficult. Able to pass interviews as many times as needed.
The same as other supermarket jobs, not much more to say to be honest