I applied online. The process took 4 weeks. I interviewed at Waitrose (Bath, England) in Sept 2021
Interview
Really lovely staff, didn't get the job though. Only asked me three questions, wasn't as bad as I thought it would be. They didn't ask about the company, it was more questions where yoi could show your qualities.
Interview questions [1]
Question 1
Name a time where you went above and beyond for someone.
When did you convince someone to change their mind.
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Interview questions [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?