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      Walgreens

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      Service Desk Interview

      30 Mar 2020
      Anonymous employee
      Danville, IL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Walgreens (Danville, IL) in Jan 2016

      Interview

      There was a written exam and typing test. There were two group/panel interviews on two different occasions with 2 different people in each one. They asked a lot of the typical interview questions that you get anywhere else.

      Interview questions [1]

      Question 1

      The typical interview questions of what you are your strengths and weaknesses, tell me about a time when you faced conflict and what did you do about it.
      Answer question

      Other Service Desk interview reviews for Walgreens

      Service Desk Interview

      12 Jul 2022
      Anonymous interview candidate
      Greenville, SC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Walgreens (Greenville, SC) in Jun 2022

      Interview

      2-3 rounds of phone interviews that will be rescheduled with different people several times before you actually talk to someone. I initially applied for another role and was sent to interview with the Service Desk team. Must be creative. Need to imagine a user issue to pass interview. If you're experiencing interview fatigue; highly recommended saving this for 2nd wind.

      Interview questions [1]

      Question 1

      A customer calls in how do you troubleshoot the problem? Make up a scenario
      Answer question

      Service Desk Interview

      12 Jul 2013
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Walgreens

      Interview

      Contacted by the administrator to set up an interview appointment. Met with two people in HR department. Interview was pleasant took about an hour.

      Interview questions [1]

      Question 1

      Typical questions, name a time when you had to deal with a difficult situation, etc. Stuck to a script for the most part.
      Answer question