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      Westpac Group

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      Personal Banker Specialist Interview

      28 Jun 2019
      Anonymous employee
      Erina
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Westpac Group (Erina) in Nov 2017

      Interview

      The interview process was quite easy. I applied online, I got called not long after and invited to attend a video interview and received an email with the link. The video interview gives you two practice questions to get relaxed, after that you have a certain amount of time to answer each computer generated question. Not long after if successful you’ll get a call or email to invite you for a face to face interview

      Interview questions [1]

      Question 1

      Some questions asked in face to face interview were: Why Westpac? Describe a time you went above and beyond for a customer. What would a day in the branch look like to you? After several questions there is a role play, to be successful you need to engage the customer and uncover unexpressed needs.
      Answer question