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Hotel concierge Interview Questions
7
Hotel Concierge interview questions shared by candidates
Hotel Concierge was asked...7 May 2016
If a guest called the front desk upset and you were swamped checking other guests in, how would you handle it?
1 Answers↳
I would apologize for any inconvenience and tell them I would address the problem promptly. Just give me a few moments and I would find the quickest solution possible to assist them in their needs. THEN, I would continue to check people in quickly (but caringly!) and call another department such as housekeeping (depending on the issue, of course) to at least have someone tend to them right away. Once my guests were checked in, I would follow up personally. And write a thank you for being our guest note. Less
Hotel Concierge was asked...17 November 2016
Hotel Guest Concierge was asked...16 June 2015
I was asked if I felt confident that I could bring my successful sales experience to a completely different product (apartment leasing) that I had been selling for years.
1 Answers↳
I expressed that I would provide excellent customer service by assessing the needs of each individual and finding the best property that would meet their needs. I'd be proud to represent a great product ( The Irvive Company) . Less
Hotel Concierge was asked...29 January 2021
Why are you interested in Silversea?
Hotel Concierge was asked...19 November 2018
What was a customer service problem you had and how did you fix it?
Attendant Hotel Concierge was asked...26 January 2021
Why do you want to work here?
Hotel Concierge was asked...3 August 2019